Ayushman Bharat, PM-JAY, healthcare rights, grievance redressal, free treatment, Ayushman card, senior citizen health scheme, and toll-free helpline.
What if the help you were promised never arrives? What if a hospital turns you away when you’re at your weakest? In such moments, your voice becomes your greatest strength.
Ayushman Bharat PM-JAY is more than a card—it’s a lifeline for millions of Indians, especially the elderly, workers, and low-income families. But when that lifeline is ignored or misused, don’t suffer in silence. You have the right to fight back—with dignity and courage.
When to File a Grievance
If a hospital denies treatment, asks for money despite the promise of free care, or fails to support you in your time of need—you can raise a grievance. And you should.
Because speaking up isn’t complaining—it’s caring for yourself, your family, and for every patient who will come after you.
How to File Your Complaint
- Visit your nearby CGHS wellness centre or AD-CGHS office.
- Go online to the official portal: https://cgrms.pmjay.gov.in/GRMS/loginnew.htm
- Or just call the toll-free helpline: 14588
Your Voice Is Power
Filing a grievance is not just a complaint—it’s a stand. It helps the system grow stronger and ensures every Ayushman Bharat beneficiary, especially senior citizens and vulnerable families, gets the care they deserve. Don’t stay silent. Subscribe to Seniors Ki Sathi—India’s first voice-led wellness platform for seniors, to stay updated on authentic healthcare info, avoid scams, and understand your health rights. Because you deserve clarity, comfort, and care.
Before you fight, know your rights. Discover your benefits in What Is Covered? From Cataract to Cancer.
Don’t suffer in silence. Let your voice bring change.
Because healthcare is not a privilege—it’s your right.
Need better care? You have options. Explore The Hospitals That Heal Without Asking For Your Wallet.
